Membership Benefits

2% Cash Rewards
(from 27 Aug)

Earn 2 points for every £1 spent, and use them for cash off your next purchase*!

*100 points = £1 off

Unlock seasonal storewide discounts, point multipliers, and special member prices.

Member-only invites to exciting cultural experience events and workshops.

During selected festivities throughout the year!

What is the TianTian Rewards Loyalty Programme?

The Tian Tian Loyalty Programme is our member reward scheme which allows you to collect loyalty points whenever you spend at any of our Tian Tian Market stores and get the chance to receive first-hand information on our exclusive offers and promotions.
When you sign up, you will receive a digital membership card in the form of a QR code to be saved to your preferred digital wallet (Google/ Apple Wallet).

How do I register for TianTian Rewards?

How do I collect points with a Digital Loyalty Card?

You can start collecting points once you receive your Digital Loyalty Card. Scan your Digital Loyalty Card at checkout to collect 2 points (from 27 Aug) for every £1 spent, and get £1 credit for every 100 points collected.

How long does it take to receive a Digital Loyalty Card?

After successfully submitting the registration form, it generally takes 3-5 working days to receive the Digital Loyalty Card in your email.
If you have not received your Digital Loyalty Card within that time period, the email might have been delivered to your Spam mailbox. You may also try searching for the following keywords:
“Your Digital Card”
“Tian Tian Market”
“no-reply@passkit.io”

Where can I save my Digital Loyalty card?

When you receive the email containing your Digital Loyalty Card, there should be a “Save to Phone” button which allows you to add the Digital Loyalty Card to your Apple/ Google wallet.

What if I forget to bring my Digital Loyalty card?

Unfortunately, we are only able to credit points when you scan your Digital Loyalty Card during checkout due to data privacy protection reasons.

Do Loyalty Points expire?

All Loyalty Points expire at the end of each year. The remaining points would not be carried into the next year for accumulation.

How do I know how many Loyalty Points I have?

You can know how many Loyalty Points you have by asking a member of staff in-store.
Your accumulated Loyalty Points should also be listed at the bottom of your receipt after a purchase.

TianTian Rewards Terms and Conditions:

Your TianTian Rewards digital card can only be used at Tian Tian Market stores in the UK.
Your points and credits cannot be exchanged, refunded, replaced or redeemed for cash.
Points can only be collected upon presenting your TianTian Rewards digital card during checkout. Kindly note that points from purchases made before your TianTian Rewards digital card has been issued will not be credited to your account.
TianTian Rewards digital cards are non-transferable and cannot be combined with other cards. You must not impersonate or misrepresent yourself as another person and we reserve the right to reject, block or deactivate your membership which is suspected to be an impersonation, misrepresentation or misappropriation of another person’s name or identity.
Any unspent points will expire on January 1st of each year and will not carry over to the following year.
All information provided should be true, accurate and complete at the time provided, and you will promptly notify us in the event of any change to such information. We will not be responsible for any loss suffered from you being unable to participate in the loyalty programme.
Tian Tian Market reserves the right to modify/ withdraw this offer at any time.
Tian Tian Market reserves the right of final interpretation.

TianTian Rewards Member Benefits Terms and Conditions:

Member Day discounts (i.e. 10% off everything) excludes Yellow Labelled Clearance items and also gift cards.
The New Member £5 Voucher is only applicable to a New Member Account’s First Purchase (valid until 31 October).
Only customers that scan their TianTian Rewards digital card during payment are eligible for all member-related exclusive offers and rewards.
Member exclusive offers and rewards cannot be applied retroactively once the purchase has been completed.
All purchases made under member-exclusive offers and rewards adhere to Tian Tian Market’s Returns and Exchanges Policy.
All relevant TianTian Rewards terms and conditions apply.
Tian Tian Market reserves the right to modify/withdraw this offer at any time.
Tian Tian Market reserves the right of final interpretation.